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-   -   Anyone know anything about Outlook? (http://www.gentlechristianmothers.com/community/showthread.php?t=370398)

jewelmcjem 08-04-2010 01:12 PM
Anyone know anything about Outlook?
 
I've been using Outlook at work now for 2 years, since I started here. Our administrative minister set everything up way back when -- but he's been gone since January.

We have a website & email through Network Solutions. I can access my email through their website, or I can have it come into Outlook. It's been working successfully for two years.

Suddenly, yesterday it started giving me this message upon send/receive:
Quote:
Task 'Work - Receiving' reported error (0x800CCC90) : 'Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: -ERR unable to open that message'
I've contacted Network Solutions tech support. This was their lame-o response:

Quote:
We apologize for any inconvenience this may have caused you. Please be advised that we were able to successfully send, receive and viewed your email to your nsMail someonenotjema@tcoc.org [NOT my email :doh I gave them my email address in the contact form. I don't know why they used one of our other tcoc.org email addresses. --Jema] using Webmail.

In case you want to use any 3rd party email client, we suggest you check thesetting of the application by visiting this link http://www.networksolutions.com/support/step-by-step-pop-setup-instructions/. In addition, you may need to call your ISP and ask for the correct Incoming and Outgoing ports for their servers.
I *already* have it set up for Outlook, it's been fine for 2 years. The incoming and outgoing ports are fine. Nothing was changed. Isn't this obviously something at NS's server? Or am I missing something here?

I'm so frustrated. I can go to the NS site and read my emails, but I can't put them into my neat tidy little folders to reference later. I can't hear the little "bing" that tells me I have a new email. ARGH!

Sweet Life 08-04-2010 01:20 PM
Re: Anyone know anything about Outlook?
 
I just set up my first POP3 account in Outlook this week. I'm no expert. But whenever I have weird things suddenly start happening like that, I make sure to restart my computer and often it helps to fix things. I know that seems super obvious, but have you tried it yet?

jewelmcjem 08-04-2010 01:24 PM
Re: Anyone know anything about Outlook?
 
Yeah I did. It was the first thing I tried. In fact, I think it did this last week & resolved when I restarted. But this week it's not helping.

Sweet Life 08-04-2010 01:27 PM
Re: Anyone know anything about Outlook?
 
Oh, bummer. :hug

Mama Calidad 08-04-2010 01:34 PM
Re: Anyone know anything about Outlook?
 
I know nothing. I had problems once, though, when my outlook mailboxes were full. If you haven't cleaned out your mailboxes recently (or ever :shifty ) it wouldn't hurt to try.

jewelmcjem 08-04-2010 05:47 PM
Re: Anyone know anything about Outlook?
 
I shot them another contact form telling them their last answer was useless. I got another response saying that it was too technical for email, I needed to call the tech line. That was like 4:45 so I thought I'd wait til tomorrow. About 5, it started working fine. :rolleyes

Hermana Linda 08-06-2010 10:17 PM
Re: Anyone know anything about Outlook?
 
Sometimes the problem is at the other end. :think And sometimes it clears up on its own. also, sometimes they change settings and we have to change ours. :think


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