Re: Remember: mention employees by name in satisfaction survey
Bumping this as we start our holiday shopping!
---------- Post added at 10:31 AM ---------- Previous post was at 10:08 AM ----------
When I worked at a national retailer, the two most important questions on the survey were
"how likely are you to come back to this location"
and
"would you recommend this location to a friend?"
Getting high ratings on those two questions is what led to money getting put into the employee fun fund-- money for the end of year employee party, a nice sofa for the break room, money for coffee and tea, pizza parties, etc.
But getting mentioned by name in the comments was what led to individual bonuses. If you got mentioned 3 times you got $50. The sixth time you got mentioned you got $100. Etc.
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