Quote:
Originally Posted by 2sunshines
I have heard of a few people having big issues like this. I hope they resolve yours. Definitely keep us up to date.
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I submitted pics of my IP & a video of it doing what it shouldn't, on my ticket.
They replied that it looked like a pressure sensor was malfunctioning & that they would send me a new base.
My IP package arrived yesterday & it was a complete new kit!!
I am quite impressed with their customer service (though it was slow at first & I did have to push a bit too have my ticket sent to their technical department)!
The new pot must be an updated version, because it has a "cake" and "egg" buttons (though the model number is still the same)
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~Melanie
Wife to my Lumberjack,
Mom to DD1 (May 2007), DS (April 2009) &
DD2 (July 2011), DD3 (October 2013)