Quote:
Originally Posted by Soliloquy
I put my seal in the dishwasher if I cook something highly seasoned/fragrant. I've had mine over a year and use it 2-3x a week, no issues.
I'm really sorry you're having issues, Sundance. They definitely should send you a new seal.
Have you posted this on their social media?
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Good idea!
I filed complaint & ordered new rings last Wednesday. The rings arrived yesterday (which is crazy, because this is Canada & things don't ship fast), and I haven't heard from IP, yet.
So I posted the above, basically, on their wall, saying I hoped they'd resolve it quickly. They didn't answer yesterday & when I looked through their wall, there were lots of complaints, sitting there unanswered.
There's definitely something else wrong with my IP, too. The lid is hard to put on (it's like there's pressure as soon as I put the lid on & the valve pops up. I have to wiggle and shake it down & I think that knocks the ring off track). Then when it's on, the pressure valve won't come up & pressure won't build, but it starts counting, anyways & if I'm not right there, it boils dry
__________________
~Melanie
Wife to my Lumberjack,
Mom to DD1 (May 2007), DS (April 2009) &
DD2 (July 2011), DD3 (October 2013)