Thanks, that has cleared up a lot of confusion for me.
This part stuck out especially:
Quote:
As far as I'm concerned, I could honestly care less if something is defiance or willfull defiance or ignorance or an accident or sleepwalking I respond the same way.
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I was thinking that to "teach" a child to respond more appropriately, you needed to discern their intent. This gives me a new angle on how I think about things.