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Old 01-20-2017, 04:59 PM   #31
Maleldil's daughter
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Default Re: Cost of high speed internet? 20 Mbps/$99 a month/outrageous!

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Originally Posted by ECingMama View Post
Ugh!!!!

Have you asked them to buy the modem? Ours was $99 3 years ago. Much cheaper than paying $10 a month for it.
We're not planning on being in the US long term so that's why we just rent the modem.
Now they are telling me I have to pay my current bill before I can talk to anyone. I don't want to pay it. It's wrong. They said they would fix it and did not.
I'm really angry now.
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Old 01-20-2017, 05:06 PM   #32
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Default Re: Cost of high speed internet? 20 Mbps/$99 a month/outrageous!

Quote:
Originally Posted by Maleldil's daughter View Post
We're not planning on being in the US long term so that's why we just rent the modem.
Now they are telling me I have to pay my current bill before I can talk to anyone. I don't want to pay it. It's wrong. They said they would fix it and did not.
I'm really angry now.
My bill was due Jan 12th. I paid it yesterday, but I didn't want to pay it either until something was settled.
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Old 01-20-2017, 11:26 PM   #33
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Default Re: Cost of high speed internet? 20 Mbps/$99 a month/outrageous!

$24.95 40 mbps century link. We pay about $70 a month for bundled internet and phone.
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Old 02-13-2017, 02:34 PM   #34
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Default Re: Cost of high speed internet? 20 Mbps/$99 a month/outrageous!

Still no resolution. Another 71 buck bill. If this were a man, I'd press charges for rape and theft.

I have to deal with them today. Dreading it.
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Old 02-13-2017, 02:57 PM   #35
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Default Re: Cost of high speed internet? 20 Mbps/$99 a month/outrageous!

Is that only internet? We have phone and high speed from cent link for 77, but thats withh like 3 promos going that keep running out and i have to keep calling back to get another promotion.
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Old 02-13-2017, 04:08 PM   #36
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Default Re: Cost of high speed internet? 20 Mbps/$99 a month/outrageous!

Ours is $59 (total including everything) with comcast
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Old 02-13-2017, 04:58 PM   #37
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Default Re: Cost of high speed internet? 20 Mbps/$99 a month/outrageous!

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Originally Posted by ChristmasGirl View Post
Is that only internet? We have phone and high speed from cent link for 77, but thats withh like 3 promos going that keep running out and i have to keep calling back to get another promotion.
yes, it's only Internet.


I had the phone too and was told it would be 20.88 for Internet and Phone for 12 months with a promo. I was like , okay!

Then 33.96 with Internet only if we dropped phone when the first one didn't go through. I have all the text conversations and order numbers to prove it, but they keep billing me 71! Gah!
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Old 02-13-2017, 10:25 PM   #38
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Default Re: Cost of high speed internet? 20 Mbps/$99 a month/outrageous!

Have you considered filing a complaint with the Better Business Bureau? That might get their attention
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Old 02-14-2017, 11:16 AM   #39
ECingMama
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Default Re: Cost of high speed internet? 20 Mbps/$99 a month/outrageous!

Quote:
Originally Posted by graciousmomma View Post
Have you considered filing a complaint with the Better Business Bureau? That might get their attention
good idea....at least it would make *me* feel better!
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12 DS mountain biker and 5 DD calico critter and dolly mommy
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Old 02-15-2017, 01:57 PM   #40
ECingMama
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Default Re: Cost of high speed internet? 20 Mbps/$99 a month/outrageous!

Jeff from Boise assures me that as of 1/23/2017 my bill is $19.99

He says that will show up on 2/23/2017.

Madness, I tell you.


I prayed before I chatted. "Lord, I have sinned in my anger (righteous anger, lol), but please help me now." <I wanted to stay calm.>

I think the most important lesson I've learned is the amount you pay is totally meaningless and they will charge you as much as they can get away with if you live in an area with competition.

I just paid $71 again though, so here's hoping the next bill is "right."
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Old 02-21-2017, 02:42 PM   #41
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Default Re: Cost of high speed internet? 20 Mbps/$99 a month/outrageous!

Oh man I hoped you had it all sorted by now!

I need to get my DH to finally phone Comcast. We're now paying $85 for 25 Mbps. But with FiOS we could get 50 Mbps for $60.

That FiOS price included monthly equipment rental. You could buy it and that would save money after 15 months. But what happens if it breaks and you need a new one??
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